30-DAY SATISFACTION GUARANTEE

If you aren't happy with your Plantd product for any reason, contact us within 30 days of delivery at hello@plantdskincare.com. We'll refund your purchase in full, including what you paid for shipping, back to your original form of payment. There's no need to send the product back. This guarantee covers every product purchased at www.plantdskincare.com. If you purchased your Plantd product through one of our retail partners, please return it directly to them.

DAMAGED ITEMS:
In the unfortunate event that your product was damaged in transit, please email hello@plantdskincare.com with a photo and your order number. There's no need to send it back. We'll get a replacement to you as soon as possible, at no cost to you.

MISSING ITEM:
If you're missing an item from your order, email us at hello@plantdskincare.com with your order number and a member of our team will get this sorted as soon as possible.

WRONG ITEM:
If you received the wrong item, email us at hello@plantdskincare.com with a photo of what you received and your order number. There's no need to send it back. We'll get the correct item to you right away.

CANCEL OR CHANGE YOUR ORDER:
If you have not yet received a shipping notification, we will be able to cancel, change your order, or correct the shipping address. Reach out to hello@plantdskincare.com with your order number and request as soon as possible, and we will cancel or change the order for you.

HOW TO INITIATE A RETURN:
Email hello@plantdskincare.com with your order number in the subject line. Please include in the body of your email:

• Your full name
• Your order number
• The product or products you would like to return