You can shop the full Plantd Skincare collection online at plantdskincare.com. Our products are also available through a growing community of retailers across Canada. Visit our Store Locator to find a Plantd stockist near you.

Product selection may vary by location, so we recommend contacting the retailer before visiting if you're looking for a particular scent profile.

We currently ship online orders within Canada and the United States, through Canada Post. A flat shipping fee applies to orders under $85. Orders of $85 or more, after discounts and before tax, qualify for free standard shipping.

Our online prices are displayed in Canadian and US dollars, depending on your selected location. The price shown for US customers includes applicable import duties and handling fees. Although we make every effort to account for these costs, an order may occasionally be subject to an additional charge imposed by a local authority or carrier. Any such charge is the responsibility of the recipient.

Once your order has been fulfilled and shipped, you'll receive a confirmation email with your order number. Click the track order button in that email for updated delivery information.

We want you to feel good about your Plantd purchase. If a product doesn't meet your expectations, we offer a 30-day, no-questions-asked return policy.

Contact us at hello@plantdskincare.com with your order number. Approved refunds go back to your original payment method. Original shipping charges are non-refundable.

If an item is missing or you receive the wrong product, contact us with your order number and we'll make it right. Orders can also be changed or cancelled before a shipping confirmation has been issued.

Email hello@plantdskincare.com with your order number and a photo showing the damage. We'll replace the affected product at no cost to you.

Sensitivity varies by product and by person, so check the Suitable For and Free From details on each product page before you buy. Our scented products use pure essential oils rather than synthetic fragrance to create their aromatic experience, and essential oils are concentrated plant ingredients that may not be right for everyone.

If you're new to a product, have reactive skin, or prefer to avoid essential oils altogether, choose Nude, our fragrance-free hand and body cream, and patch test on a small area first. Discontinue use if irritation occurs.

Plantd creams are cosmetic moisturizers meant to hydrate, soften, and support dry skin. They aren't medical treatments and aren't intended to diagnose, treat, or cure eczema or other skin conditions. When it comes to pregnancy, young children, or any specific health consideration, we recommend reviewing the full ingredient list with your healthcare provider before use.

Nude contains no added fragrance or essential oils and is generally the simplest option to start with in any of these situations. We still recommend patch testing before use and keeping all skincare products out of reach of children.

Plantd uses thoughtfully selected plant-based ingredients, including certified-organic ingredients where noted on our ingredient lists — not every ingredient in every formula is certified organic, and we believe in being clear about that distinction.

We prioritize ingredients and supplier relationships that reflect our commitment to ethical sourcing, regenerative practices, and environmental care. Rather than leaning on broad terms like “natural” or “sustainable,” we aim to share specifics: what an ingredient does, where it comes from, and why we chose it. You'll find the complete ingredient list on each product page.

No. We don't test our raw materials or finished products on animals, and we're Leaping Bunny certified.

Our products have a shelf life of 24 months from the production date. For the best experience, we recommend using your cream within 12 months of opening. It can help to note the date you opened your jar on the label or base of the container.

Store your cream at room temperature in a cool, dry place, away from direct sunlight and excessive heat. Keep the lid securely closed and avoid getting water in the jar.

For a refreshing, cooling experience — especially in warmer months — you can store your Plantd hand and body cream in the refrigerator.

Use clean, dry hands when applying. Natural ingredients can sometimes produce subtle variations in colour, scent, or texture; if something doesn't seem right, stop using the product and contact us at hello@plantdskincare.com.

Glass protects the integrity of the formula while helping us cut down on plastic packaging. It's durable, widely recyclable, and easy to reuse once the jar is empty. Our aluminum lids further reduce the plastic in our primary packaging. Recycling rules vary by community, so check your local guidelines — and wash the jar thoroughly and let it dry completely before reusing or recycling.

Only one discount code may be used per order. Discount codes can't be combined with other codes, sale pricing, bundles, gifts, or samples, unless the offer specifically states otherwise. A discount code can be combined with free shipping once your order subtotal reaches $85, after discounts and before tax. When more than one promotion is available, choose whichever gives you the best value.

Yes. Join the Plantd email community for 10% off your first online purchase, plus occasional product news, skincare education, and early access to select offers and new launches. Your welcome discount can't be combined with another discount or promotion, but it can be combined with our free shipping offer on orders over $85 before tax. Some exclusions may apply.